Welcome to the Goldwyn Support Centre

Toll Free: 1800 103 2233

Phone: +91 120 4712 400

Email: service@GoldwynLED.com

If you still need some help or advice, please click the Service Support Form and one of our helpful Technical Support team will be in touch with you.


Goldwyn LED Lights are sold under warranty to be free of defects in materials and workmanship for the period mentioned. Goldwyn does not warrant merchantability or fitness for a particular purpose, nor for any express or implied warranty except as stated above. Goldwyn shall not be liable for incidental or consequential damages arising from the failure of its products.

The warranty card shall be presented at the time of service of the product and without it warranty will not be applicable.

The company reserves the right to repair or replace the product at its discretion, if found defective during the warranty period.

The terms for warranty claims are accepted only when:

  • Use of the product in conditions as specified.
  • The warranty claim is notified within 30 days of occurrence of defect.
  • The lights are correctly wired, installed, properly grounded, and used in accordance with applicable electrical standards and within specified power norms.

Warranty will not apply when a defect is caused by:

  • Misuse or use in violation of any applicable electrical standard.
  • Abnormalities in electrical supply such as power surge, over/under voltage, improper grounding or in corrosive environment.
  • Unauthorized opening of the product, or attempt to repair or remove parts.
  • Ignoring installation instructions.

Annual Maintenance Contracts (AMC)
Goldwyn recognises the need to provide total customer satisfaction. We undertake the responsibility to assure the performance of our LED lights beyond the warranty periods. Goldwyn offers customers Annual Maintenance Contracts (AMC) for large projects beyond the specified warranty period.

The Annual Maintenance Contracts are subject to costs as agreed between the parties at the time of the supply contract.